Contact a chase customer service representative by calling 1 800 432 3117 in the u s.
Chase sapphire preferred charge dispute.
With the pay yourself back tool your ultimate rewards points are worth 25 more when you redeem them for statement credits against purchases in our current categories.
Box 659809 internal mail tx3 7849 san antonio tx 78265 9109.
Disputing a charge with the credit card issuer when the airline refused to refund ethan steinberg.
To file a dispute online simply log in to your account and follow the steps below.
This was on my old freedom card but i imagine the same applies for sapphire since disputes are outside of sapphire cs and are part of a general cardmember services dispute department.
Accounts subject to credit approval.
Changing or canceling trips booked with your chase credit or debit card.
Complete this form and any extra pages 2.
You can send in your dispute to the following address.
You can dispute a chase charge in a few ways.
Sapphire preferred credit cards are issued by jpmorgan chase bank n a.
We ll investigate on your behalf.
If you used your chase credit or debit card to book travel directly with an airline hotel or other travel provider the quickest way to find out if you can change your travel plans without a penalty is to check the provider s website.
Online by mail fax or even over the phone.
Restrictions and limitations apply.
Chase sapphire preferred card.
If the error hasn t been resolved sign into your chase account find the transaction choose the arrow and follow the instructions to start a dispute.
Your chase sapphire preferred account must be open and not in default to maintain subscription benefits.
Chase will investigate the charge and contact the merchant.
How to dispute a chase credit card charge.
Chase handles most of its disputes within 30 to 60 days.
Sapphire preferred is broadening your world of benefits.
Or 1 302 594 8200 outside the u s.
A chase representative may get in touch with you if they need more information.
Dispute transaction form instructions 1.
You can dispute the charge and get your money back.
Mail to reach us.
O it may take 5 to 7 business days for u s.
You may be asked to provide details that you gathered during steps 1 and 2 above.
Took about 3 weeks and they sent me some paperwork but it was fairly painless they were polite and helpful and i won the chargeback for 120.
Check out this how to videothat ll walk you through the steps.
I made a dispute with chase about an online service.
